That’s not quite true, it’s not that black and white. Currently I think this is no longer the case. SSAA had an article about that…
As for “oh my lovely LGS is closing”… those who know me, know my opinion on that There are shops that do well and those that don’t. As an example, there are stores in Melb, that I will drive to as my first choice, for an hour each way, considering there are at least 3 or 4 within 20 minute drive from me. There’s a reason for that, yeah?
Partially (but certainly not entirely), it’s the cost. For example, my LGS sells powder, I shit you not $15-$20 more than other shops that I drive to. Since I only buy once or twice a year - and I spend a lot, I make a drive. There is no reason ripping customers off like that. Then there’s the issue of customer service, where they forget that they need me more than I need them. Then there’s an issue of stock. There are lots of factors and you will find that smaller shops that add no value go out of business, others don’t. Just normal cycle, in any business. Believe it or not, there are lots of gun shops in Melbourne.
Here’s a few REAL examples:
I work full time, I’d rather pay $50 shipping, instead of losing a day of work, being a contractor. I rang a shop, that told me that they are busy and I should just come in and have a look, rather than ask questions over the phone (in VIC). If they are busy, then they shouldn’t pick up the phone, perhaps. I rang an interstate shop, maybe 15 minutes on the phone getting proper, good advice and they got my business ($2k) - right there and then.
Walked into a shop, asked for a rifle, which was several hundred dollars more than at Cleavers. Said, that if they meet me somewhere half way, I will buy it now. They said no, I said, no worries, please apply for PTA. They asked, you getting it? I answered, no, shipping it in from Cleavers. Still several hundreds of dollars cheaper. The guy just stood there wondering what happened.
And most recent, ordered some bullets. Emailed someone, no, reply, then a response, saying they will reply in detail later… Waited for 2 weeks, never received the ‘detailed response later’ - ordered $600 worth of projectiles from a different store.
Considering all of these things are small margin items that need to be sold at volume, these guys fail pretty hard at it, losing out like that. These dudes don’t get it. Different times, different demographics, different requirements. It’s not the strongest or the fittest that survives, it’s the one who is most adaptable to change
Okay, rant over.