Dillon case feeder jamming (plate)

Wondering if anyone has experienced a case feeder jam like this:

(some random image I found, but demonstrates the issue)

I have solved it, will post update later, but wondering if anyone hit this snag and how you managed it?

Looking at it, I would have tried adding another washer under the plate as my first attempt to fix. Then Id curse a lot, drink more beers, try something else, break it, buy a new one and for some reason it works. Problem solved.

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